Survey

1. What is your biggest frustration with online shopping?

A. Shipping Costs

B. Inaccurate Product Descriptions

C. Complicated Returns

D. Security Concerns

2. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

3. Do you prefer shopping in large chain stores or small local shops?

A. Large chains

B. Small local shops

C. No preference

4. Do you enjoy cooking with new ingredients you buy?

A. Yes, I love experimenting

B. Sometimes

C. I stick to what I know

5. Do you participate in major sales events like Black Friday?

A. Yes, actively

B. Yes, casually

C. No

6. Has a negative review ever stopped you from buying a product?

A. Yes, definitely

B. Yes, if there are many

C. No

7. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

8. Do you typically research a product before buying it?

A. Yes, extensively

B. Yes, briefly

C. No

9. How do you feel about in-app purchases?

A. I make them regularly

B. I've made a few

C. I avoid them

10. How important is fast shipping to you?

A. Extremely important

B. Somewhat important

C. Not important